Privacy Policy

1. Privacy at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed under this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is performed by the website operator. You can find their contact details in the section “Note on the responsible body” in this privacy policy.

How do we collect your data?

On the one hand, your data is collected by you communicating it to us. This can be, for example, data that you enter into a contact form.

Other data is collected automatically or after your consent when you visit the website by our IT systems. These are primarily technical data (e.g., internet browser, operating system, or time of page call). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other order requests.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient, and purpose of your stored personal data. You also have a right to demand the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to demand the restriction of the processing of your personal data under certain circumstances. Furthermore, you have a right of appeal to the competent supervisory authority.

You can contact us at any time regarding this and other questions on the subject of data protection.

Analysis tools and third-party tools

When visiting this website, your surfing behavior can be statistically evaluated. This happens primarily with so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

Cloudflare Pages

Provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter “Cloudflare”).

Cloudflare provides a globally distributed Content Delivery Network (CDN) with DNS. Technically, the transfer of information between your browser and our website is routed through Cloudflare’s network. This allows us to increase the performance of our website and protect it from attacks. Cloudflare collects log data, which may include IP addresses.

The use of Cloudflare is based on Art. 6 Para. 1 lit. f GDPR. We have a legitimate interest in the most reliable and secure presentation of our website. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

We have concluded a contract for order processing (AVV) with Cloudflare. Cloudflare is also certified under the “EU-US Data Privacy Framework” (DPF). Details can be found in Cloudflare’s privacy policy: https://www.cloudflare.com/privacypolicy/.

Email hosting through IONOS

We use IONOS’s services for sending, receiving, and storing our emails. Provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter IONOS). When you send us an email, your email address and the other content of your email will be stored on IONOS’s servers.

The use of IONOS as an email host is in the interest of reliable and secure communication with our customers and interested parties. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If emails serve to initiate or fulfill a contract, Art. 6 Para. 1 lit. b GDPR is additionally the legal basis for processing.

Further details can be found in IONOS’s privacy policy: https://www.ionos.de/terms-gtc/terms-privacy. The agreement for order processing (AVV) concluded with IONOS also applies to email hosting.

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We point out that data transmission on the internet (e.g., in communication via email) can have security gaps. Complete protection of data from access by third parties is not possible.

Note on the responsible body

The responsible body for data processing on this website is:

B-BAK Berlin Berufs- & Arbeitscoaching UG (haftungsbeschränkt) i.G. Bismarckstraße 40 10627 Berlin

Phone: +49 176 24024082 Email: info@b-bak.de

The responsible center is the natural or legal person who alone or together with others decides on the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Storage Period

Insofar as no more specific storage period was mentioned within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial storage periods); in the latter case, deletion takes place after these reasons no longer apply.

General information on the legal basis of data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 Para. 1 lit. a GDPR or Art. 9 Para. 2 lit. a GDPR, insofar as special categories of data according to Art. 9 Para. 1 GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 Para. 1 lit. a GDPR. If you have consented to the storage of cookies or to the access to information in your terminal device (e.g., via device fingerprinting), data processing is additionally carried out on the basis of § 25 Para. 1 TDDDG. Consent can be revoked at any time. If your data is necessary for the fulfillment of a contract or for the performance of pre-contractual measures, we process your data on the basis of Art. 6 Para. 1 lit. b GDPR. Furthermore, we process your data if it is necessary for the fulfillment of a legal obligation on the basis of Art. 6 Para. 1 lit. c GDPR. Data processing can also occur on the basis of our legitimate interest according to Art. 6 Para. 1 lit. f GDPR. Information about the legal basis relevant in each individual case is provided in the following paragraphs of this privacy policy.

Information on data transfer to third countries that are not secure under data protection law and the transfer to US companies that are not DPF-certified

We use, among other things, tools from companies based in third countries that are not secure under data protection law as well as US tools whose providers are not certified according to the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data can be transferred to these countries and processed there. We point out that in third countries that are not secure under data protection law, no level of data protection comparable to the EU can be guaranteed.

We point out that the USA as a secure third country basically has a level of data protection comparable to the EU. Data transfer to the USA is therefore permissible if the recipient has a certification under the “EU-US Data Privacy Framework” (DPF) or has suitable additional guarantees. Information on transfers to third countries including the data recipients can be found in this privacy policy.

Recipients of personal data

As part of our business activities, we work with various external bodies. In some cases, a transfer of personal data to these external bodies is also necessary. We only share personal data with external bodies if this is necessary as part of the performance of a contract, if we are legally obliged to do so (e.g., sharing data with tax authorities), if we have a legitimate interest in the sharing according to Art. 6 Para. 1 lit. f GDPR, or if another legal basis allows the data transfer. When using order processors, we only share personal data of our customers on the basis of a valid contract for order processing. In the case of joint processing, a contract for joint processing is concluded.

Many data processing operations are only possible with your explicit consent. You can revoke consent already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO OTHER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN PROVE COMPELLING PROTECTIVE REASONS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS CONNECTED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION ACCORDING TO ART. 21 PARA. 2 GDPR).

Right of appeal to the competent supervisory authority

In case of breaches of the GDPR, subjects have a right of appeal to a supervisory authority, in particular in the member state of their habitual residence, their place of work, or the place of the suspected breach. The right of appeal exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a standard, machine-readable format. If you demand the direct transfer of the data to another person responsible, this will only happen as far as it is technically feasible.

Information, Correction, and Deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, a right to correction or deletion of this data. Regarding this and other questions on the subject of personal data, you can contact us at any time.

Right to restrict processing

You have the right to demand the restriction of the processing of your personal data. You can contact us at any time for this. The right to restrict processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the check, you have the right to demand the restriction of the processing of your personal data.
If the processing of your personal data happened/happens unlawfully, you can demand the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to demand the restriction of processing of your personal data instead of deletion.
If you have filed an objection according to Art. 21 Para. 1 GDPR, a weigh-up between your and our interests must be carried out. As long as it is not yet clear whose interests outweigh, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the assertion, exercise, or defense of legal claims or to protect the rights of another natural or legal person or for reasons of an important public interest of the European Union or a member state.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the page operator, this page uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to advertising emails

The use of contact data published as part of the legal notice obligation to send advertising and information materials not explicitly requested is hereby contradicted. The operators of the pages explicitly reserve the right to take legal steps in the event of the unsolicited sending of advertising information, such as spam emails.

4. Data collection on this website

Cookies

Our internet pages use so-called “cookies”. Cookies are small data packets and do not cause any harm to your terminal device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your terminal device. Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or an automatic deletion occurs by your web browser.

Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies within web pages (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain web page functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are necessary for the implementation of the electronic communication process, for the provision of certain functions you desire (e.g., for the shopping cart function), or for the optimization of the website (e.g., cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6 Para. 1 lit. f GDPR, unless another legal basis is given. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of his services. If consent for the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Insofar as other cookies and services are used on this website, you can find this in this privacy policy.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form including the contact details you provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of this data is based on Art. 6 Para. 1 lit. b GDPR, if your inquiry is related to the fulfillment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries directed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory statutory provisions – in particular storage periods – remain unaffected.

Inquiry by email, phone, or fax

If you contact us by email, phone, or fax, your inquiry including all personal data arising from it (name, inquiry) will be stored and processed by us for the purpose of processing your concern. We do not share this data without your consent.

The data you send us via contact inquiries will remain with us until you ask us to delete it, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your concern has been processed). Mandatory statutory provisions – in particular statutory storage periods – remain unaffected.

We use a local instance of the Vanilla CookieConsent manager on our website to obtain your consent for storing certain cookies on your terminal device or for using certain technologies and to document this in compliance with data protection laws.

When you enter our website, a cookie (cc_cookie) is stored in your browser, in which the consents given by you or the revocation of these consents are stored. This data is not shared with the provider of the consent manager, as the tool is hosted locally by us.

The collection of data occurs on the basis of Art. 6 Para. 1 lit. c GDPR to obtain the legally required consents for the use of cookies. The technical storage of preferences occurs according to § 25 Para. 2 No. 2 TDDDG.

You can view and change your current cookie settings at any time by clicking here.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of server inquiry
IP address

A combination of this data with other data sources is not performed.

The collection of this data is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free representation and optimization of his website – for this purpose, server log files must be collected.

If you would like to receive the newsletter offered on the website, we need an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. Other data is not collected or only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not share it with third parties.

The processing of the data entered into the newsletter registration form is carried out exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke the consent given for the storage of data, the email address, and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you deposited with us for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after the newsletter has been unsubscribed or after the purpose has expired. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the framework of our legitimate interest according to Art. 6 Para. 1 lit. f GDPR.

Data stored by us for other purposes remain unaffected by this.

After you have unsubscribed from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider, if this is necessary to prevent future mailings. The data from the blacklist is only used for this purpose and is not combined with other data. This serves both your interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR). Storage in the blacklist is not limited in time. You can object to storage if your interests outweigh our legitimate interest.

6. Plugins and Tools

Google Maps

This page uses the map service Google Maps. Provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of this service, we can integrate map material on our website.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a server of Google in the USA and stored there. The provider of this page has no influence on this data transfer. When Google Maps is activated, Google can use Google Fonts for the purpose of uniform representation of fonts. When Google Maps is called, your browser loads the required web fonts into its browser cache to display texts and fonts correctly.

The use of Google Maps is in the interest of an appealing representation of our online offers and an easy findability of the places we indicate on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

More information on the handling of user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=en.

The company has a certification according to the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified according to the DPF undertakes to comply with these data protection standards. More information on this can be obtained from the provider under the following link: https://www.dataprivacyframework.gov/participant/5780.

Cloudflare Turnstile

We use Cloudflare Turnstile (hereinafter “Turnstile”) on this website. Provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter “Cloudflare”).

Turnstile is intended to check whether data entry on this website (e.g., in a contact form) is carried out by a human or by an automated program. For this purpose, Turnstile analyzes the behavior of the website visitor based on various features.

This analysis starts automatically as soon as the website visitor enters a website with activated Turnstile. For analysis, Turnstile evaluates various information (e.g., IP address, duration of stay of the website visitor on the website, or mouse movements made by the user). The data collected during analysis are forwarded to Cloudflare.

The storage and analysis of data occur on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offers from misuse through automated scouting and from SPAM. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Data processing is based on standard contractual clauses, which you can find here: https://www.cloudflare.com/cloudflare-customer-scc/.

Further information on Cloudflare Turnstile can be found in the data protection regulations at https://www.cloudflare.com/cloudflare-customer-dpa/.

Google Tag Manager

We use the Google Tag Manager. Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland.

Google Tag Manager is a management tool with which we can integrate and play out tracking or statistics tools and other technologies on our website. Google Tag Manager itself does not create user profiles, does not store cookies, and does not perform independent analyses. It only serves to manage the tools integrated via it. However, Google Tag Manager collects your IP address to provide the service, which can also be transferred to Google’s parent company in the United States.

The use of Google Tag Manager is based on Art. 6 Para. 1 lit. f GDPR (legitimate interest). If a corresponding consent has been requested (e.g., via a cookie banner), processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; this consent can be revoked at any time.

Google Analytics

This website uses Google Analytics 4 (GA4). Provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Irland.

Google Analytics uses cookies that allow an analysis of your use of the website. The information generated about your use of this website is usually transferred to a server of Google in the USA and stored there. With Google Analytics 4, IP anonymization is activated by default. This means that your IP address is shortened by Google within the EU/EEA before being transmitted to the USA.

The storage of Google Analytics cookies and the use of this analysis tool occur on the basis of your explicit consent according to Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG. Consent can be revoked at any time via our Cookie Consent Banner.

Data transfers to the USA are based on the EU-U.S. Data Privacy Framework (DPF), insofar as the recipient is certified under this framework.

Website Security & Troubleshooting

To ensure the security and stability of our website, we use software solutions that detect and block attack attempts, malicious access (e.g., SQL injections or brute-force attacks), and technical errors.

For this purpose, technical data such as your IP address, information on the browser used, and timestamps of access are processed. The analysis of this data is performed by the integrated security solutions of our hosting provider Cloudflare (e.g., Cloudflare WAF and Bot Fight Mode).

The use of these security tools is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in a technically error-free representation and in the most effective protection of his website against cyber attacks. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and § 25 Para. 1 TDDDG; the consent can be revoked at any time.

The data are processed by Cloudflare until the purpose for data storage no longer applies (e.g., after completion of the security analysis). Mandatory statutory provisions – in particular storage periods – remain unaffected.

Order Processing

We have concluded a contract for order processing (AVV) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that it processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

Source: https://www.e-recht24.de